Returns & refunds

If your order arrives damaged, misprinted, or materially different from what was shown, email hello@lindralabel.com within 30 days of delivery with your order number and a photograph. We will remake and reship it at no cost to you, or refund you in full — your choice.

You do not need to return a faulty item before we act on this.

We accept returns of unworn, unwashed items in their original condition within 30 days of delivery. Email hello@lindralabel.com first so we can issue return instructions — returns sent without contacting us cannot be tracked to your order.

Return postage for change-of-mind returns is payable by you unless the item was faulty. Refunds are issued to the original payment method within 14 days of us receiving the item.

If you are a consumer in the EU or EEA, you have a statutory right to withdraw from a distance purchase within 14 days of receiving it, without giving a reason. Our 30-day policy above is offered in addition to that right and does not replace or limit it.

[LEGAL REVIEW REQUIRED: the EU withdrawal right has an exemption for goods "made to the consumer's specifications or clearly personalised". Print-on-demand stock designs are usually NOT covered by that exemption, because the customer does not specify the personalisation. Do not rely on it to refuse returns without advice — getting this wrong is one of the most common compliance failures in this business model.]

Sizing is on every product page. If the fit is wrong, treat it as a change-of-mind return above — the item simply has to be unworn and unwashed.